F.A.Q.
Looking for quick answers? Explore our FAQs below.
Orders & Shipping
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with tracking information.
How long does shipping take?
Shipping times vary by location. Standard delivery usually takes 3–7 business days. More information is available at checkout.
Do you ship internationally?
We ship to many countries in Europe. Shipping options and fees will be displayed during checkout based on your location.
Can I change or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact our customer service as soon as possible. Changes are not guaranteed once the order is in process or shipped.
Returns& Refunds
What is your return policy?
You may return unused items within 14 days of receipt for a full refund. Items must be returned in their original packaging and not used. For more information, please contact our customer service team.
When will I receive my refund?
Refunds are typically processed within 14 business days after we receive your returned item.
Warranty& Support
Do Ordning & Reda products come with awarranty?
Yes. Most products come with a limited warranty covering manufacturing defects. For full details, please contact our customer service team.
Who can I contact for product support?
You can reach our customer service team via the Support button. We’re happy to help with product questions, replacements, or technical issues.
Account& Payments
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to save preferences and receive special offers.
What payment methods do you accept?
We accept the majority of credit cards, PayPal, and other secure payment methods, which are listed during checkout.
Is my payment information secure?
Yes. All transactions are processed through secure payment gateways to protect your information.
