Product information
Delivery area
- Deliveries are only made in Switzerland.
- Deliveries are not made to PO Box numbers.
Delivery period
- Delivery is usually made within 10 business days after receiving your order. Should an article be currently out of stock, we will let you know as soon as possible when delivery can be expected.
Delivery Charges
- For orders exceeding 90 CHF delivery will be made to your address in Switzerland free of charge.
- Delivery charges for deliveries under 90 CHF will be 18,95 CHF.
- Delivery is at the risk of the Costumer. However, you can rest assured that ORDNING&REDA® will do everything in our power to assure that your order will arrive promptly and in perfect condition. Our products are shipped with DPD during working hours and we would appreciate if you could make sure that somebody is available to accept your consignment.
Right to cancel by returning the goods
- We want our Customers to be satisfied with their ORDNING&REDA® products. Therefore, if you are not fully satisfied you may return the products by cancelling your order and returning the products at any time within 14 days from the day you have receive the goods, in accordance with the Danish Act on Consumer Agreements. If you received the goods on e.g. 1 June you will be able to cancel your order through to 15 June. If the last day of the mentioned 14-day period is a Holiday or a Saturday you can wait until the first following weekday to inform us that you will cancel your order.
- You can also cancel the purchase by refusing to receive the goods.
- We will provide you with written information about the right to cancel and about the purchased goods. The period in which you have the right to cancel will not come into force before you have received this information. If the information we provide you is imperfect, the period for cancelling expires at the latest 3 months from the day you received the goods. However, if the information is rectified during this period, you have the right to cancel during a 14-day period from the date you received the rectified information.
- Goods returned for refund will only be accepted in unused, perfect condition and in the original packaging. Such goods must be returned within the 14 (fourteen) day-period mentioned above. It is sufficient that the goods are returned by post within the 14-day period.
- To use your right as set out in this clause 3.5 you must have notified Ordning & Reda during the period mentioned above. Notice can be given by sending an e-mail to: info@ordning-reda.com or by letter to ORDNING&REDA®, Humlebæk Strandvej 21, 3050 Humlebæk either separately or included with the returned goods. Please send the goods with original invoice to the following address: Peter Bodum A/S Kometvej 12 6230 Rødekro The goods must be sent at the Customer’s cost.
- After we receive your returned goods you will receive your refund. Please allow 14 days for the refund to be credited to your account.